Practical planning questions for digital work connected to Chile

Questions to answer before development

• Chilean Spanish terminology, content review, support expectations, and user roles.
• CLP display, payment and invoicing workflows, refunds, reconciliation, and client-approved tax inputs.
• Personal-data handling, vendors, retention, access, incident response, and approved privacy requirements.
• Mobile use, intermittent connectivity, offline needs, synchronization, and evidence captured in the field.

Language and localization

Choose the working language for meetings, contracts, technical documentation, support, and final delivery. Separately define the language users will see in the product.

Localized content should be reviewed by someone who understands the audience, terminology, tone, and subject matter. Machine translation can assist drafting, but it should not be treated as certified or automatically publication-ready.

Privacy and data

Document:

• the information collected and why it is needed;
• who can access it;
• which vendors process or store it;
• where it may travel;
• how long it is retained;
• how users exercise applicable rights;
• how incidents, corrections, exports, and deletion are handled.

Faith Forge Labs can implement client-approved technical requirements and document the tests performed. Applicability and legal conclusions remain with the client and qualified advisers.

Payments and commerce

Define currency display, pricing ownership, tax inputs, invoice responsibility, payment providers, settlement, refunds, disputes, fulfilment, subscriptions, reconciliation, and support.

The application should record failed and incomplete states rather than treating payment as a simple success screen.

Accessibility and usability

Set an accessibility target before design and testing. Include keyboard use, screen-reader structure, focus states, contrast, errors, labels, mobile interaction, and representative user testing where appropriate.

• Abrir Ley N.º 19.628
• Abrir Ley N.º 21.719
• Abrir factura electrónica
• Abrir portal de derechos
• Abrir sistemas de pagos
• Abrir publicación de la CMF
• Abrir Guías Técnicas
• Abrir CSIRT de Gobierno
• Abrir registro de conectividad

Official sources

Use current official government, tax, privacy, accessibility, and payments sources as research starting points. Recheck them for the actual service, user, location, and launch date. Record which client owner or adviser decides what applies.

Next step

Bring the unresolved questions to discovery. They do not all need to be answered before the first conversation.